E-Z Way Auto Sales
Funding Verification Specialist
Full Time • Hickory
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
We are seeking a highly organized, detail-oriented, and dependable Funding Verification Specialist to join our finance team. This position is responsible for reviewing completed finance deals to ensure all required documentation is accurate, complete, and compliant before funding. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a commitment to maintaining accuracy in a fast-paced environment.
Essential Duties and Responsibilities
- Receive and review all completed finance deals submitted by dealerships/lots.
- Audit deal packets to ensure all required paperwork is present, accurate, and properly executed.
- Verify that all customer signatures, dates, and documents are complete and valid.
- Identify and document any missing stipulations ("STIPS") or outstanding items required for funding.
- Communicate promptly and professionally with dealership personnel, managers, and internal staff regarding missing or incorrect documentation.
- Review supporting documentation for consistency and accuracy.
- Ensure all documents are properly scanned and uploaded into the appropriate customer account.
- Maintain organized electronic and physical files for all contracts and deal documentation.
- Track outstanding stipulations and follow up to ensure timely completion.
- Assist with funding preparation and quality control processes.
- Maintain confidentiality of customer and company information.
- Contact employers to verify customer employment information when required.
- Contact landlords and other applicable references to verify residency and address information when required.
- Perform additional administrative and verification duties as assigned.
Qualifications
- High school diploma or equivalent required.
- Previous experience in finance, lending, automotive finance, title work, funding, verification, or administrative processing preferred.
- Strong understanding of documentation review and compliance procedures is a plus.
- Proficiency in Microsoft Office and general computer applications.
- Ability to prioritize multiple tasks and meet deadlines.
- Excellent verbal and written communication skills.
- Strong problem-solving and critical-thinking abilities.
Required Skills & Attributes
- Exceptional attention to detail.
- Highly organized and consistent in daily work.
- Strong sense of accountability and accuracy.
- Ability to identify discrepancies and resolve issues efficiently.
- Professional phone etiquette and communication skills.
- Ability to work independently while maintaining productivity.
- Dependable, trustworthy, and able to handle confidential information.
- Strong follow-through and time management skills.
Physical Requirements
- Prolonged periods of sitting, computer work, and phone communication.
- Ability to occasionally lift and move files and office materials.
What Success Looks Like
The successful candidate will consistently ensure that deal packages are complete, accurate, and funding-ready, while maintaining timely communication with dealerships and management. They will play a critical role in reducing funding delays, identifying documentation deficiencies, and ensuring all customer accounts are properly documented and maintained.
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